Ooops, this totally fell off the radar. The winner of the e-copy of Juniper Bell's contest is:
Congratulations, Armenia! Email me at leah.braemel @ gmail.com (without the spaces) with your choice of format you want Juniper's Training the Receptionist in and I'll forward your information to Juniper.
There were 4 items in your list. Here they are in random order:
Timestamp: 2010-03-24 11:20:00 UTC